Editions
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We offer three different editions of Unified Contacts:
Unified Contacts Pro
Unified Contacts Community Edition
Unified Contacts Free
While all versions have a similar code base, a conversion between the free an the other versions is not possible, because of the different backend hosting model (SaaS vs. customer tenant deployment).
In opposite to that you can easily convert a Community Edition to Pro by just adding a license key.
Unified Contacts Pro comes with all features and is supported by our team. We charge a subscription fee for Unified Contacts Pro.
We recommend Unified Contacts Pro for:
Productive environments
Scalability and performance
Enterprise feature set
Unified Contacts Community Edition misses some features of Unified Contacts Pro and is not supported by our team. Unified Contacts Community Edition is free of charge.
We recommend Unified Contacts Community Edition for the following scenarios:
Small Businesses
Test of Enterprise Features
Lab environment
Unified Contacts Free misses some features of Unified Contacts Pro and is not supported by our team. Unified Contacts Free is free of charge.
We recommend Unified Contacts Free for the following scenarios:
To experience the look and feel of Unified Contacts without any commitments
Use-cases that do no require access to third party databases
The following table shows the most important differences between the Unified Contacts editions:
Hosting model
Search Entra ID (fka. Azure AD) contacts
yes
yes
yes
Search Outlook/Exchange Online contacts
yes
yes
yes
yes
yes
yes
no
yes (limited to 100)
yes
Favorites
no
yes (limited to 5 per user)
yes
no
no
yes
Support
no
no
yes
Price
free
free
subscription fee